Registration or Information or Feedback
Please do not use the form below for software support. Read carefully the doc online and the notification sent to you during the registration process (check your spam/junk folder if you didn’t get it) it contains all information needed or if you have an account already login and read your message pending, 99% of the requests have already been answered in the user guide, knowledge base, FAQ or tutorial.
if you’re registered as PRO and your subscription is still active contact us using the pro support email (login to your account for more info). Do not forget to renew your PRO subscription to get your licenses and PRO software support.
In addition to the notification sent to you read the checklist below, it might help you understand your issue.
*Useful Links and information (Help, Doc, FAQ & Guides)*
All registration info and first instructions are available in ENGLISH, FRANCAIS et ITALIANO, see the link below.
IS THE SOFTWARE UP TO DATE?
UPDATE YOUR SOFTWARE, you can’t get your license automatically if you do not have the LATEST VERSION of the software. select “Check For Update” or Download / Install the latest version from our website.
1- Did you read carefully the notification sent to you?
2- did you make your donation before creating your support account?
3- Login and read your message before asking for assistance, all info are written to get started quickly
4- Did you watch the video tutorial to understand how to get your license AUTOMATICALLY?
5- You license is AUTOMATICALLY fetched by the SLIMax Manager, watch the video and read the doc.
6- Do I Need A Pro Subscription? Read the FAQ:
Did you already ask for help in support area? Fill out the form/topic to ask for help if you still need assistance (be specific).
Download the latest software, search the FAQ, read the DOC and watch video tutorials, 99% of request have been already answered on website.
IMPORTANT to SIM Race LCD owners read CAREFULLY the getting started for SIM Race LCD page (see the user guides link below).
Getting Started With Thrustmaster Hardware:
Getting Started With Fanatec Hardware:
User Guides (Main Page):
Plugins list and Info:
Search In FAQ & Doc:
Search In Website:
Search In Software Support:
Check Your Account Profile:
Read our terms and conditions:
Please feel free to contact us for any others inquiries: